About SDS
Practical technical help,
close to home.
Strait Digital Solutions is an owner-operated technical services business based in Cape Breton, Nova Scotia. SDS provides IT support, on-site assistance, Microsoft 365 administration and websites for local businesses and for organizations working in the Strait area.
Founded and led by Dylan MacKinnon.
What SDS does
Four ways to help
IT Support & Troubleshooting
Computers, printers, Wi-Fi and the everyday problems that slow a business down.
Learn more →On-Site & Remote Hands
Local, scheduled on-site help for organizations whose IT team is somewhere else.
Learn more →Microsoft 365 & Business Systems
Email, accounts, file sharing and security, set up properly and owned by you.
Learn more →Websites & Digital Services
Fast websites that show up on Google, plus Google Business Profile and branding.
Learn more →Service area
Where SDS works
SDS is based on the Strait of Canso and works on-site across the surrounding region. Around the Strait, visits are routine. Further out, from Antigonish to Sydney, they're scheduled by arrangement.
Plenty of problems don't need anyone on site at all. Remote support works wherever you are.
How SDS works
Small on purpose. Built to scale.
The structure stays simple so the work stays accountable, whether it's one laptop or a full project office.
One point of contact
The person who scopes the job is the person who does it, and the one you call afterwards. No ticket queue, no handoffs.
Scoped before it starts
Every job begins with a clear scope and a written quote. You know what's being done, what isn't, and what it costs.
Sized to the job
Most work is handled directly by SDS. Larger projects can be scoped to include qualified additional help, coordinated by SDS from start to finish.
Documented and yours
Accounts, settings and equipment records stay in your name and are written down. Nothing is held hostage.
Have something in mind?
Describe the problem or the project. You'll get a reply within one business day with next steps.